Utopian Building Group were the most professional, dedicated and impressive home builders from a wide range of quotes sought when selecting our builder. From first contact, the team at Utopian Building Group were sensitive to our needs. John Hynes made contact with me at the initial stage of requesting a quote. He came out to the prospective project and was positive and receptive to all aspects of our requirements. The promptness in providing a most competitive and comprehensive professional quote and inclusions list was outstanding. We met Jarrod Williams at the office and showroom, and again his understanding and insight just as with John, was very reassuring and most professional. We were invited to view completed projects of a similar kind, which we did, and it was the ‘Wow Factor’. They worked with us as a team from the outset and were extremely positive and flexible to our requests. Nothing was ever a problem! They at all times demonstrated a positive and flexible approach.
What pleased us the most about Utopian Homes was the contractual relationship and their total commitment as a team to do the right thing at all times. As well as this, the approachability of all involved in the project’s completion. The working relationship was outstanding and they made us feel as part of their team.
We were surprised at the ease of making selections and decisions due to their excellent showroom and range of choices. We benefited so much from their meticulous approach to every part of the project. They had experience as well as insight. Each of their sub-contractors and suppliers demonstrated their commitment to the Utopian Quality Management Policy and Business Philosophy – Premium Client Focus and Satisfaction.
The key thing people should know about building with Utopian Homes is that the entire team is dedicated to completing your project in the most professional and timely manner maintaining high standards and excellent finishes all the way through. Working with each of them is a rewarding experience in itself, let alone the outcome of the project as a whole. It was a most positive experience from beginning to end and the quality of work and end result of our new home could not have been better!
We would most definitely recommend Utopian Homes and have already been doing so to a wide range of potential clients; from first home buyers to sophisticated builds. The reason why is because of the levels of high quality, client focus and approachability in every aspect of their attitude to building. The Utopian Homes team is passionate about building and committed to high standards in every aspect of their processes, maintaining strong energy to customer satisfaction.
We were pleased to build with Utopian Building Group and in turn, have commenced building another home and look forward to the third. The best part about building with Utopian Building Group is the transparency and integrity of the team. It’s not often when you meet contractors and tradesmen on-site representing a company, that they all like working for them and are proud to be a part of their business.
We were surprised with how comfortable we felt upon embarking with Utopian Building Group. From the outset Utopian Building Group have been forthcoming in how they can meet our needs and produce a product in line with our needs and budget.
The integrity and honesty of the Utopian Building Group team has pleased us the most. If an issue arose, as it can do while developing a home, they were on the front foot to fix it and simplify the situation for us and in some cases just sorted it out without taking an opportunity to hit the client with variations at every opportunity. This is unusual for many building firms and re-emphasizes the customer focus of Utopian Building Group.
The working relationship with Utopian Homes is outstanding and this is why we will continue to engage Utopian Building Group for our future projects. Our first project was just the build. The second was to manage the whole project from custom design and planning approvals through to construction. You can trust and rely on Utopian Building Group to look after your home or investment as if it was their own. You can be confident that they will liaise with you during the construction process with genuine advice and recommendations to get the best outcomes which makes the whole building process so much easier and satisfying.
The finished product was great. Utopian Building Group were extremely diligent in the handover process and touched up any areas required in detail during the handover process.
The experience and confidence we have with Utopian Building Group to deliver upon our expectations is very sound. Our expectations have been met in all areas of the building processes and as a business they are extremely customer focused. I would have no hesitations in recommending Building Group to new home buyers or investors as they are a business that has a solid customer focus and provides a quality product within your budget and expectations.
Q. What hesitations did you have about building with Utopian Building Group?
A: We had the utmost confidence in Utopian Building Group. Everyone we dealt with was professional, helpful and offered great advice if we were stuck for ideas. We were able to view photos of some of Utopian Building Group previous builds and were immediately impressed. We are even more impressed with our new home.
Q: What did you like best about building with Utopian Building Group?
A: We enjoyed the follow up and communication, not only from the builder, but from the office team. There are a fair few admin things that need to be addressed, and with the guidance of Myra in the office, we were able to get them actioned in plenty of time so it did not delay any part of the build or services to the house. We also really appreciated being able to come to the factory to view their showroom and choose tiles, carpets, floorboards, plumbing fixtures, colours etc and also be offered advice on what looks good. We are very happy with the final product.
Q: How have you benefited from building with Utopian Building Group?
A: Having an amazing home that we can now be proud of showing off and entertaining with family and friend! We lived in such a tiny small shack prior to it being knocked down to make way for this amazing home, the space and design is beyond what we could have imagined!
Q: Upon embarking with Utopian Building Group, did anything surprise you?
A: The speed of the build!!! From hearing horror stories of friends of being promised a house in 3 months…years later they are still not in. It was 9 months from design stage to finish.
Q: Would you recommend Utopian Building Group? If so, why and to whom.
A: Already I feel like a sales person for Utopian Homes! If people are thinking of building I immediately speak to them about our experience, and I think the proof is in the results too. We have had many family and friends come to our house for a visit, and you can see their minds ticking over at the possibilities for their own dream home.
Kerry and I would just like to express our thanks to you for the completion of our new home. We have greatly appreciated the attention and focus you have extended to us throughout our new home experience. At every step we have found you and your tradesmen to have been co-operative,understanding and friendly, notwithstanding our all too frequent visits to the site, and our many last minute changes that we just had to have. Your patient dealing with our neighbours issues has been a tribute to your consideration of what having a new house built next door can mean to people who will be our neighbours for years to come. We truly thank you for that.
The task of building a new home always seemed a daunting one, but working our way through that process with you we were constantly reassured that it wasn’t as hard as we feared. We also appreciated the flexibility you displayed in allowing us to use our favoured suppliers of this and that. It is these touches that made the experience as pleasurable as it turned out to be. As for the house itself, we couldn’t be more pleased with what you have delivered to us. The manner in which the inevitable maintenance issues have been handled has been excellent. In any task as big as building a house there are bound to be things that need attention after completion however these have always been handled professionally and smoothly. This nothings a problem approach seems to be your speciality.
In short, we would be more than happy to recommend Utopian Building Group to anyone considering building a new house, and would be happy to speak personally to them about our experience if that would help.
Jarrod and John did a great job! From start to finish including landscaping handover only took 6 months with no extra variations or any unforeseen extras. Not to mention the great finishes and value for money. All 3 units are now sold and all with great reviews for their quality in workmanship. I would highly recommend Utopian Building Group for your next unit development.
We had our home built by Utopian Building Group at Sandhurst. The whole experience was pleasant with excellent ideas, support, co-operation and service from beginning to end. Any queries or concerns were dealt within a timely manner and if required rectification it was attended to immediately. The finished product is awesome and was far better than our expectations. We have no hesitation recommending them to anyone as we have as we have done.